Return and Refund Policy
Return Eligibility
Customers may request a return within 14 days of receiving the product unless otherwise stated.
Returned items must be:
- Unused
- In original packaging
- Include all accessories
- Accompanied by proof of purchase
Non-Returnable Items
The following items are generally not eligible:
- Digital products
- Customized products
- Gift cards
- Perishable goods
- Products damaged by customer misuse
Refund Process
After inspection:
- Approved refunds will be processed to the original payment method.
- Processing typically takes 5–10 business days depending on the payment provider.
Partial Refunds
Partial refunds may apply if:
- Items are returned incomplete.
- Products show signs of customer use.
- Packaging is significantly damaged.
Return Shipping
Unless the return results from our error or a defective product, return shipping costs are the customer's responsibility.